At Dubaiya Store, we aim to deliver your orders quickly and efficiently while ensuring the best customer experience.
Order Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
As we operate through dropshipping, delivery times may vary depending on the supplier’s location and your destination.
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UAE Orders: Estimated delivery within 7–14 business days.
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International Orders: Estimated delivery within 10–21 business days.
Please note that these are estimated timeframes and may be affected by customs delays, public holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout and vary based on location, product weight, and shipping method selected. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order is shipped, we will provide you with a tracking number via email so you can monitor the delivery status.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties in your country. These charges are the responsibility of the customer.
Delayed or Lost Packages
While we work with reliable shipping partners, we are not responsible for delays caused by customs, incorrect addresses, or circumstances beyond our control. If your package appears lost, please contact us so we can assist you in tracking it.
Contact Us
For any shipping-related inquiries, please email us at:
Email: dubaiyastore@gmail.com